Shipping policy
Order Processing
Orders are processed within 1–2 business days (excluding weekends and public holidays). Tracking is provided once your order is dispatched.
Australia
We offer shipping via Standard and Express delivery options at checkout.
- Free Standard Shipping on orders over $50 AUD
- Standard Shipping Flat Rate AUD 8: 2–3 business days
- Express Shipping: 1–2 business days
Delivery timeframes reflect those provided at checkout and may vary depending on location and carrier conditions.
New Zealand
Shipping rates and delivery timeframes are calculated at checkout.
- Free Standard Shipping on orders over $60 AUD
- Standard Flat Rate Shipping AUD 16: 4–7 business days
- Express Shipping: 2-5 business days
International
Shipping rates and delivery timeframes are calculated at checkout.
Estimated delivery: 7–15 business days
Duties & Taxes
International orders (including New Zealand) may be subject to duties, taxes, or customs fees. These are the responsibility of the recipient. We are not responsible for customs delays.
Delivery & Liability
Once dispatched, orders are handled by the shipping carrier. We are not responsible for delays, lost, or stolen parcels.
Address Accuracy
Please ensure your shipping details are correct at checkout. We are not responsible for orders delivered to incorrect addresses.