Frequently Asked Questions

  • We ship via Australia Post across Australia, New Zealand, and internationally. Orders are processed within 1–2 business days. Standard shipping within Australia is free for orders over $30 AUD, or a flat rate of $8 AUD for orders under $30. Same-day local delivery is also available for eligible Melbourne suburbs.

    For full shipping rates, timeframes, and delivery conditions, please visit our Shipping Policy.

  • Due to hygiene considerations, we do not accept returns or exchanges for change of mind. However, if your item arrives faulty, damaged, or incorrect, you are entitled to a return, replacement, or refund in line with Australian Consumer Law. Please inspect your order upon delivery and contact us within 7 days at hello@narastudio.com.au with your order number, a description of the issue, and photos where applicable. For full details, please visit our Return & Refund Policy.

  • Our grip socks are one size fits most, designed to comfortably fit the following sizes:

    EU 36–40 / AU & UK 3–7 / US 5.5–9.5

    If you are unsure about your fit, feel free to reach out to us at hello@narastudio.com.au.

  • Nara Studio was founded on the belief that your studio essentials should be as considered as your practice. Based in Melbourne, our founding collection, Essential Crew, is built around a minimal, logo-free aesthetic — designed for timeless simplicity and understated elegance.

    This September, we're expanding into limited-edition themed designs, released in limited quantities and made to be collected. Looking ahead, many of our future designs will feature original hand-drawn artwork, each one unique to Nara Studio.

  • To preserve the longevity of your socks, we recommend washing them in a gentle cold cycle and laying them flat to dry. Avoid tumble drying, ironing, or bleaching, as heat and harsh chemicals can damage the grip and fabric over time. Turning your socks inside out before washing will also help maintain their quality wash after wash.